Delivery

A range of convenient delivery options to suit your business.

As the UK’s No.1 provider of packaging products and accessories, Macfarlane Packaging Online go one step further to offer a wide range of delivery services and options to suit your business. And as all of our delvieries are made by UK Mail's timed delivery fleet, your delivery is in the safest of hands.

Here’s how our 3.00pm cut off works.

Orders Received Mondays - Fridays Before 3.00pm
We will process and despatch orders received before 3.00pm for next business day delivery (subject to stock availability).
For example: Order on Monday before 3.00pm, your order will be despatched Monday evening for delivery on Tuesday, given stock is available.

Orders Received Mondays - Fridays After 3.00pm
Orders received after 3.00pm will be processed and despatched the following business day.
For example: Order on Monday after 3.00pm, your order will be processed and despatched on Tuesday, subject to stock availability.

 

Your delivery is in safe hands with UK Mail's delivery fleet.

All orders where possible, are delivered by UK Mail, our carefully selected and reputable third party courier.

Delivery Services & Charges to UK Mainland Destinations

Delivery Options

How Long it Takes

How Much it Costs

Order values below £100
Ex.VAT

Next business day

3 working days

£9.99

£5.99

Order values above £100
Ex.VAT

Next business day

3 working days

£5.99

FREE

Order values above £150
Ex.VAT

Next business day

3 working days

FREE

FREE

 

Delivery Services and Charges to OTHER UK Destinations

Delivery Area

Postcodes

Delivery Time

Cost

Scottish Highlands & Scottish Islands

AB31, AB33-38, AB42-56, FK17 -99, G83, IV1-28, IV33-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30, PH31-41 & PH49-50, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA40-49, PA60-78, PA80, PH42-44 & ZE1-3

2-5 business days

£12.99

Additional Scottish postcodes (charged at standard rate)

IV30-32

2-5 business days

£12.99

Outer Hebrides

All HS postcodes

5-8 business days 
(weather dependant)

£32.99

Northern Ireland

BT1 - 99 For orders under £75
(Large volume orders may incur additional delivery charges)  

2- 4 business days

£51.95

Northern Ireland

BT1 - 99 For orders over £75
(Large volume orders may incur additional delivery charges)  

2- 4 business days

£45.00

Isle of Wight

5-8 business days (weather dependant)

£12.99






Customers frequently asked questions

 

Deliveries by Couriers

  • Upon despatch of your order, UK Mail will confirm receipt of your parcel and an expected delivery date
  • On your delivery day, you will receive a further email to confirm the "time slot" of your delivery.
  • If you are unavailable at that time, you will have a choice of alternative delivery options including leaving the parcel in a secure place or a new delivery date
  • Please open and fully check the contents of your delivery before signing to confirm receipt.
  • Mistakes cannot be rectified unless noted at the point of accepting your delivery.
  • If you are a business, with differing office hours, please make sure someone is available to accept the order between the above hours.
  • A responsible person must be available at your nominated delivery address.
  • Our courier will attempt to deliver once. After this, it is the customer's responsibility to rearrange the delivery or collect the order from the local depot.

 

Weekend Orders 

Orders received on Fridays (after 3pm) through to Mondays (before 3pm) will be processed on the Monday.

 

UK Bank Holidays
Please note that we do not process orders during UK public bank holidays. Orders will be processed on the first working day back. For example: Orders received over the weekend, or during a bank holiday Monday, will be processed on the Tuesday.

 

Out of Stock Situations
We work very hard to minimise stock shortages and have a dedicated warehouse for all online orders. In the event that an item is temporarily out of stock, we will notify you of the delay and despatch your order as soon as possible. This does not breach your rights to cancel the order for a full refund if requried.

 

Clearance Stock
We offer some great deals on clearance stock from a number of our suppliers. As we do not hold all clearance stock on site, we must apply a 5 day lead time to entire orders containing clearance stock items.

 

Delivery Times
We are unable to guarantee a specific time of delivery by the courier, though we do typically suggest a 2 hour window for delivery. 

Please note we cannot deliver to PO Box Addresses.

  

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