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How to track your order

If you have received an email from Tuffnells confirming your delivery is on its way,

please click below and enter your tracking number and post code.

Click here to track your parcel.

If you have yet to receive an email from us confirming your order has been despatched, please contact us by email or phone:

[email protected]

0800 2 88 88 22

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Sales EnquiryNeed pre-sales help in
finding the right product?
0800 2 88 88 22
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Customer CareHave a query with your order
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Phone We are available by phone between:
Monday - Friday 9.00am - 5.00pm
0800 2 88 88 22

Help & Advice Close

Packing Advice As the UK’s leading provider of packing materials, no one knows packaging like Macfarlane Packaging Online.
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About UsWe serve tens of thousands of businesses of all sizes.
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Modern Slavery Statements

Environment We offer as many environmentally friendly packaging material solutions as we can
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Terms & Conditions Close

Vat & Duty We do business with tens of thousands of companies all around the UK, both big and small
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terms & conditionsThe price payable for the goods is set out on the website at the time the Customer places their order
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Delivery, Returns & Refunds Close

Delivery Receive FREE delivery when you spend over £150
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Returns & Refunds We want you to be totally confident about every order you place with Macfarlane Packaging online
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Track Order Planning your day is easy using our track your order live directly with our couriers
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Price Promise Close

We strive to provide a fast and efficient online experience, the best possible customer service and the most competitive pricing
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Registered in England. Company Registration No. 01630389Macfarlane Online is a trading name of Macfarlane Group UK Ltd