Security & Privacy

Security

We take all security issues very seriously. We understand that security is a major concern to some customers and therefore implement security systems that provide security to the latest industry standards.

We are confident that credit card information entered on this site will not be accessed by any unauthorised person or company. Our secure sockets layer (SSL) encryption uses 128-bit encryption: the highest level possible.

As customers enter our checkout process, all browsers go into secure mode. Secure mode is indicated by the appearance of a locked padlock icon at the bottom of the browser screen.

Customer credit card details are not held on the Internet. Once a payment is validated and approved, credit card details are deleted. As a result, customers are required to re-enter credit card details each time an order is placed online with us. Although inconvenient, this ensures maximum security for ordering online at Macfarlane Packaging.
This site has security measures in place to protect the loss, misuse, and alteration of the information under our control.

Our sales order management system and internal network is protected by the latest proxy technology.

Privacy Policy
Macfarlane Packaging has created this privacy statement to demonstrate our firm commitment to privacy. The following outlines the information gathering and usage practices for this web site: https://shop.macfarlanepackaging.com

Macfarlane Packaging is the trading name of Macfarlane Group UK Ltd.

Any information that you provide to us will be stored and processed in accordance with the Data Protection Act 1998.

We will hold and transmit your information in a safe, confidential and secure environment.

We will not sell or rent your personal information to third parties.

Your Data
When becoming a new customer you agree to our terms and conditions and privacy policy. The information you provide shall be held and may be used by Macfarlane Packaging for the following purposes:

Informing you about forthcoming events organised by or on behalf of Macfarlane Packaging telling you about products, services and offers available from Macfarlane Packaging and operating and administering such products, services and offers; processing of applications for, and administering membership of, this website; providing you with updates and information about Macfarlane Packaging; and helping Macfarlane Packaging through analysis and assessment to better understand and develop our business, including new and innovative products and services.

If agreed by you, Macfarlane Packaging may also pass your information to credit reference and fraud prevention agencies, which may keep a record of that information.
Communication between Macfarlane Packaging and you may be by letter, phone, fax and/or e-mail or other electronic means.

IMPORTANT: By registering with Macfarlane Packaging and/or using this website you consent to Macfarlane Packaging using your data in this way.

Shopping Online
When becoming a new customer online with Macfarlane Packaging or purchasing goods online, we record your Internet IP address for our records for reference to any fraudulent payment transactions.

Our use of cookies
When using the Macfarlane Group Websites, we want to ensure your user experience is as easy, useful and reliable as possible. When services are delivered on the Internet, this occasionally requires placing small amounts of information on your computer. These files are known as cookies. They cannot be used to identify you personally but purely exist to improve services for you.

Cookies used by this website
There are two cookie types that you may encounter on Macfarlane Group Websites. These are known as; 'First party cookies' and 'Third party cookies'.

First party cookies: these are cookies that are necessary for our website to function and ensure a positive user experience.

Third party cookies: these are cookies delivered by other companies and determine ways in which we can improve or enhance our website. Please see below for a further description of these cookies and the time they remain resident on your computer...

First party cookies:
Name: Frontend
Purpose: Authentication session to prevent having to login multiple times in one browser session.
Expires: 8 hours.
Third party cookies:
Used by Google Analytics and Yahoo. 
Provider: Google Analytics
Name: __utma
Purpose: Provides a unique ID for each web browser that visits this site.
Expires: 15 seconds.

Provider: Google Analytics
Name: __utmb
Purpose: Used to establish and continue a user session with this website.
Expires: 30 minutes.

Provider: Google Analytics
Name: _utmc
Purpose: Used to establish and continue a user session with this website.
Expires: When you close your browser.

Provider: Google Analytics
Name: _utmz
Purpose: Used to calculate search engine traffic, ad campaigns and page navigation within this site.
Expires: 30 days.

Provider: Yahoo
Name: ysm
Purpose: Provides a unique ID for each web browser that visits this site.
Expires: When you close your browser.

By using this website you are allowing cookies to be temporarily stored on your machine. Should you not wish this to happen then please navigate away from this site or disable cookies from within your Internet Browser. 

New Customer Forms
Our website's new customer form requires users to give us contact information (like your name, email, postal address, etc.). Contact information from this form is used to supply information about Macfarlane Packaging to you at a later date.
Users may opt-in to receive future mailings from us via email and post. You can change these options within your profile at a later date under "my account".

Data Quality/Access
This site gives users the following options for changing and modifying information previously provided once logged in, though the "my account" section.

Contacting Us
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, please contact marketing@macfarlanepackaging.com.

 

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